Order Placed (w/only "instock" items") Understanding your invoice.

When you place an order for "instock" items, it is essential to understand the invoicing process to ensure a smooth transaction. All purchases of "instock" items require full payment at the time of order placement. This payment secures your product and allows us to prepare it for shipping, which typically begins in mid to late May.

Upon placing your order, you will receive an invoice that includes the total cost of your purchase. This total encompasses the price of the items ordered, as well as any applicable taxes, including HST (Harmonized Sales Tax), GST (Goods and Services Tax), and QST (Quebec Sales Tax). It is important to note that these taxes are calculated based on the shipping address provided during the checkout process.

Shipping costs will be calculated based on the customer's choice of shipping provider/method, either Canada Post or Purolator, during the checkout process. This charge will include any applicable shipping HST, GST or QST. Customers should be aware that the shipping fees for "instock" items will be applied at the time of their original checkout, ensuring that all costs are transparent before finalizing the order. 

By ensuring full payment at the time of order placement, you help facilitate the timely processing and shipping of your items. This practice is standard in the industry, particularly for perishable goods such as plants, where timely delivery is crucial to maintaining product quality.

In summary, when you place an order for "instock" items, remember that:

  • Full payment is required to hold the product.
  • Shipping will commence in mid to late May.
  • All applicable taxes (HST, GST, QST) are included in your invoice at the time of order placement.

Understanding these aspects of your invoice will help ensure a seamless purchasing experience. If you have any questions regarding your invoice or the ordering process, please do not hesitate to reach out for assistance.

 

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